CGA’s Giulio de Tommaso, Tullio Morganti and George Mutowa advised the Governments of Yemen, Congo DRC, Jordan, Liberia, the Gambia, Guinea and Guinea-Bissau on the design of a program to improve service delivery, through effective civil service reforms. In every case, this work led to improved management capacity for strategic planning, performance measurement, and institutional coordination, collaboration, and dialogue. CGA staff also provided recommendations to improve civil compensation for Gambian civil servants